FAQs
Store Name: BikeBeei
Store Phone: +1 405 794 7771
Store Email: contact@BikeBeei.com
Billing Address: 8201 Timberidge Court, Charleston, South Carolina 29420, United States
Frequently Asked Questions
1. What payment methods do you accept? We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express) and PayPal.
2. How can I track my order? Once your order is shipped, you will receive an email with a tracking number. You can track your order on our website or through the carrier’s website.
3. What is your return policy? You can return items within 30 days of receipt for a full refund or exchange, provided the items are in new and unused condition and returned with all original packaging and accessories.
4. Do you offer international shipping? Yes, we offer international shipping to select countries. Please note that international orders may be subject to customs duties and taxes.
5. How long will it take to receive my order?
- Standard Shipping: 3-7 business days
- Express Shipping: 1-3 business days Please note that these times are estimates and may vary based on your location and any unforeseen delays.
6. What should I do if my order is lost or damaged? If your order is lost or damaged during shipping, please contact us at contact@BikeBeei.com or +1 405 794 7771. We will work with the carrier to resolve the issue.
7. Can I change or cancel my order? If you need to change or cancel your order, please contact us as soon as possible at contact@BikeBeei.com or +1 405 794 7771. We will do our best to accommodate your request.
8. How can I contact customer service? You can contact our customer service team via email at contact@BikeBeei.com or by phone at +1 405 794 7771.
9. Do you offer any warranties on your products? Yes, we offer a one-year warranty on all our products. Please refer to our warranty policy for more details.
10. How can I stay updated on new products and promotions? You can subscribe to our newsletter to receive updates on new products, promotions, and special offers. Sign up on our website to stay in the loop.